There are a lot of freight forwarders out there. When you search on Google you will notice many companies that ship goods internationally. Not all companies offer good services. Choosing the best freight forwarder is important. The success of your business will depend on the freight forwarder you choose. This article provides you with essential things to have in mind when choosing a freight forwarder.
Experience is the first thing to consider. An experienced company will have an easy time dealing with different shipping issues such as warehousing, customs, cargo routes, port shutdowns and dockworker strikes. Such issues are common when it comes to international shipping. A freight forwarder with years of experience will handle such issues effectively.
It is an added advantage to pick a freight forwarder with a connection of global agents. Keep in mind that the freight forwarder you choose will be responsible for handling your origin and destination port. There are logistics involved in international shipping. You want to work with a company with the right network. It enables smooth flow of information. Your goods will arrive on time and in good condition.
It is vital for you to prioritize freight forwarder who provides a range of services.
There are different requirements for every industry in regards to international shipping. You need to confirm in advance if they can provide the services you want. A freight forwarder who offers different services will ensure your goods arrive safely. They need to provide services such as preparing the import and export documents, customs clearance, negotiate freight charges, packing, storage and other services. They should not only provide you with services that align with the delivery processes but take care of the documents that are needed.
Also, ensure the freight forwarder you chose has the right certifications and credentials. Ask to see their credential. You will know if they are trained and have the skills to handle your products. Request the freight forwarder to provide you with references. Call up a few of them and verify if they received reliable services.
Make sure you pick a freight forwarder with excellent customer service. Such a company will be able to offer you the support you require. This is vital especially if it is your first time to ship good internationally. The company should provide you with access to the agent who will be managing your cargo. They need to be easily reached in case you have concerns about your shipment. The best company will alert you in case of any delays. Check how they resolve client complains. They should be responsive and be fast to solve any complains.
Research is key to finding the best freight forwarder. Google and find out more about the company. Interview a few potential companies. Ask a lot of questions. Compare the responses and choose a freight forwarder who is reliable and trustworthy. Talk also to people who are in your line of business and get recommendations. Don’t rush to pick the first freight forwarder you come across. Comparing different companies will help you pick the best.